Privacy Policy

Last updated: [Date]

Introduction

At InspireBreathe, I am committed to protecting your privacy and personal data. This Privacy Policy explains how I collect, use, store, and protect your information when you visit my website, use my services, or interact with me.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I Am

Data Controller:
Frebeleen Gamier
InspireBreathe
Email: freb@inspirebreathe.com

Data Protection Officer: Frebeleen Gamier
Email: freb@inspirebreathe.com

What Personal Data I Collect

I collect and process the following types of personal data:

Information You Provide Directly:

Contact Information: Name, email address, phone number, postal address
Health Information: Respiratory health history, symptoms, current medications, Control Pause measurements, breathing patterns
Programme Information: Breathing system purchases, session notes, progress tracking data
Communication Records: Emails, contact form submissions, session recordings (with consent)
Payment Information: Billing details (processed securely through Stripe)

Information Collected Automatically:

Website Usage: IP address, browser type, pages visited, time spent on site
Cookies: See my Cookie Policy below
Technical Data: Device information, operating system, referring website

Special Category Data:

I process health-related information as part of my respiratory coaching services. This is necessary for providing healthcare services and is processed with your explicit consent.

How I Use Your Personal Data

I use your personal data for the following purposes:

Service Delivery (Legal Basis: Contract Performance)

Providing respiratory coaching
Delivering purchased programmes and materials
Scheduling and conducting coaching sessions
Tracking your progress and outcomes

Communication (Legal Basis: Contract Performance & Legitimate Interest)

Responding to enquiries and providing customer support
Sending programme materials and session confirmations
Providing updates about my services
Administrative communications

Legal Compliance (Legal Basis: Legal Obligation)

Maintaining records for professional indemnity and regulatory requirements
Complying with healthcare record-keeping obligations
Tax and accounting purposes

Marketing (Legal Basis: Consent)

Sending newsletters and health tips (only with your explicit consent)
Promotional communications about my services
Blog updates and educational content

You can withdraw marketing consent at any time by clicking ‘unsubscribe’ in emails or contacting me directly.

Legal Basis for Processing

I process your personal data under the following legal bases:

Consent: For marketing communications and special category health data
Contract Performance: To deliver services you’ve purchased
Legal Obligation: For record-keeping and regulatory compliance
Legitimate Interest: For business administration and improving my services

How I Share Your Information

I do not sell your personal data. I may share your information with:

Service Providers:

Stripe: For secure payment processing
Zoom: For video coaching sessions (with your consent)
Email Services: For communications and newsletters
Website Hosting: For maintaining my website

Professional Requirements:

Healthcare Professionals: With your explicit consent for coordinated care
Legal Authorities: If required by law or court order
Professional Indemnity Insurers: For insurance purposes

International Transfers

Some of my service providers may be located outside the UK/EEA. When I transfer your data internationally, I ensure adequate protection through:

Adequacy Decisions: Transfers to countries with adequate protection
Standard Contractual Clauses: EU-approved contract terms
Certification Schemes: Providers with recognised data protection certifications

Data Retention

I retain your personal data for the following periods:

Client Records: 7 years after last interaction (professional requirement)
Health Information: 8 years (healthcare record-keeping requirements)
Marketing Data: Until you withdraw consent
Website Analytics: 26 months
Payment Records: 6 years (tax requirements)

Data is securely deleted after retention periods expire.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access

Request a copy of your personal data I hold

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data (subject to legal obligations)

Right to Restrict Processing

Limit how I use your data

Right to Data Portability

Receive your data in a structured format

Right to Object

Object to processing based on legitimate interest or marketing

Right to Withdraw Consent

Withdraw consent for processing at any time

Right to Complain

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact me at: freb@inspirebreathe.com

I will respond within one month of receiving your request.

Data Security

I implement appropriate technical and organisational measures to protect your data:

Technical Safeguards:

SSL encryption for data transmission
Secure hosting with regular security updates
Password-protected systems and encrypted storage
Regular security monitoring and updates

Organisational Measures:

Data protection training and awareness
Access controls limiting who can view your data
Regular review of data processing activities
Incident response procedures

Third-Party Security:

I only work with service providers who demonstrate adequate security measures and sign data processing agreements.

Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit my website.

Types of Cookies I Use:

Essential Cookies (No consent required):

Website functionality and security
Session management
Basic analytics for site performance

Optional Cookies (Consent required):

Google Analytics for detailed website statistics
Marketing cookies for advertising (if applicable)

Managing Cookies:

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

Cookie Consent: I use a cookie banner to obtain your consent for optional cookies.

Children’s Privacy

My services are not intended for children under 18. I do not knowingly collect personal data from children under 18 without parental consent. If you believe I have collected data from a child under 18, please contact me immediately.

Changes to This Policy

I may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Significant changes will be communicated via email.

I encourage you to review this policy regularly to stay informed about how I protect your information.

Contact Information

For Privacy-Related Enquiries:

Email: freb@inspirebreathe.com

To Exercise Your Rights:

Please include “Data Protection Request” in your email subject line and provide:

Your full name
Contact details
Specific request details
Proof of identity (if required)

To Complain:

Information Commissioner’s Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Professional Standards

As a registered healthcare professional, I also comply with:

Nursing and Midwifery Council (NMC) standards
UKIHCA (UK International Health Coaching Association) guidelines
Professional indemnity and confidentiality requirements

This Privacy Policy forms part of my Terms and Conditions. By using my services, you acknowledge that you have read and understood this policy.